Policies For Ordering, Payment, Shipping & Returns
"OUR GOAL IS TO BRING YOU QUALITY, HARNESS, WAGONS & CARTS IN DRAFT, HORSE, COB, PONY & MINI-HORSE SIZES, WOODEN PLAY BARNS, WAGONS AND PLANTERS, AT THE MOST AFFORDABLE PRICES POSSIBLE. THE OLD FASHION QUAITY CRAFTSMANSHIP ASSURES US OF YOUR SATISFACTION"
FOR ORDERING WITH PERSONAL CHECK - MONEY ORDER -
ALL MAJOR CREDIT CARDS
Print order form & mail with credit card information or with payment. ALL MAJOR CREDIT CARDS ACCEPTED FOR PHONE ORDERS. PLEASE CALL 203-758-2354
Visa - MasterCard - American Express - Discover & Pay Pal Accepted
Ct. residents must include 6% sales tax.
Nikki's Pony Express
13 Rose Court
Middlebury, Ct. 06762
FOR CREDIT CARD PURCHASES USING PAYPAL
After placing your items in your cart, select as payment option CREDIT CARD or ELECTRONIC CHECK.
You will be connected with the Pay Pal Secure Server.
Provide our E-Mail address: email@example.com
Provide your credit card or bank information if paying with
electronic check. Your credit card statement or bank statement will show Pay Pal as the merchant.
Once you have completed the payment form through Pay Pal and sent the payment you can print a copy as your receipt . We will notify you by email we have received your order and payment and advise you of a shipping date. Pay Pal is 100% Secure - 128bit SSL Encryption.
ALL MAJOR CREDIT CARDS ARE ACCEPTED FOR PHONE ORDERS OR BY MAIL WITH THE PRINTABLE ORDER FORM 0R CALL
Shipping is included on some items. If not included please email for a quote to your zip code. Items are securely packaged and sent Priority Mail , FedX Ground or Freight depending on the item.
Insurance is included on all items. "Shipping Included" refers to USA shipping only.
Our carts are shipped truck freight. Delivery is approximately 4 -6 weeks. Shipping for the metal pleasure cart & oak easy entry cart in mini & pony sizes ranges from 75.00 - 145.00 in the U.S via FedX Ground. Shipping for Meadowbrook's & the Oak Easy Entry cart in Draft, Horse & Cob will be quoted PRIOR TO PURCHASE. NO REFUNDS ON ANY CART OR WAGON OR BUGGIES AND HARNESS - ITEM ADJUSTMENT ONLY, SUCH AS HARNESS SHOULD IT NOT FIT.
Depending on location delivery might be possible at a more reasonable time frame.
Carts, Wagons (Furniture etc.) average 2 - 4 weeks for delivery. Special order items 8 - 10 weeks delivery.
Our harness and tack will be shipped FedX Ground.
Shipping will be quoted to buyer's zip code. If harness is in stock it will be shipped within 3 - 7 days. If not in stock shipping will be approximately 4 - 6 weeks. Harness available in Draft, Horse, Cob, Pony and Mini-Horse size. Special order accepted to meet your specific needs. NO REFUND or EXCHANGE . Harness can be returned for adjustment for fit at the customers shipping expenses.
Harness can be made to your specific measurements, at no additional cost, to insure fit.
If you find a defect in any product we will gladly replace it once the item has been returned by customer in the condition received and original packaging. Customer is responsible for return shipping. Damaged item will be paid through the shippers insurance. Return shipping cost is the responsibility of the customer.
Customer must notify Nikki's Pony Express via email or telephone within 24 hours of receiving a damaged or defective item at which time
arrangements will be made for exchange of item. It is our goal to offer 100% customer satisfaction and can only do so with customer notification within 24 hours of any defective or damaged item.
NO RFUNDS OR EXCHANGES ON CARTS, WAGONS, BUGGIES,OR TACK. ONCE ORDER IS PLACED SALE IS FINAL.
ALL SALES FINAL - NO REFUNDS OR RETURNS. THIS APPLIES TO NEW AND USED ITEMS. PRICES SUBJECT TO CHANGE WITHOUT NOTICE.
EXCHANGE WILL BE MADE FOR ANY DAMAGED ITEM'
A Lay-A-Way is available for your convenience. 20% DOWN REQUIRED. Please email for details prior to purchase.
ORDERS CANCELLED AFTER BEING PLACED ARE SUBJECT TO A 25.00 HANDLING FEE ON ITEMS UNDER 150.00 AND 50.00 HANDLING FEE ON ITEMS OVER 151.00
All items are handcrafted and therefore delivery can be from 4 - 6 weeks on most items.
Larger items such as furniture and carts can take 4-8 weeks for delivery. Special order items 8 - 10 weeks. Consider before ordering all items are custom handcrafted & the Amish do not rush - the quality would not be there if they did. Unforeseen set backs can also delay shipping.
©2004 Nikki's Pony Express - all editorial and graphic content is the property of Nikki's Pony Express and may not be reproduced in any form.
PLEASE NOTE: "SHIPPING INCLUDED" ON ANY ITEM REFERS TO USA SHIPPING ONLY.
PRICES SUBJECT TO CHANGE WITHOUT NOTICE.
Nikki's Pony Express - Amish Handcrafted Horse Carts - Spring Wagon - Horse Harness
Nikki's Pony Express
ITEMS THAT INCLUDE SHIPPING IS FOR USA SHIPPING ONLY. OUTSIDE THE USA PLEASE EMAIL FOR SHIPPING QUOTE.
ALL MAJOR CREDIT CARDS ARE ACCEPTED BY PHONE - 203-758-2354
Customer satisfaction is very important to us.
Please take a few minutes to tell us whether you are satisfied or dissatisfied in anyway with the item you purchased and also any comments you have that will help us improve our web site for your convenience. Customer satisfaction and providing you with quality products are our top priority. Sincerely, NIkki